Terms & Conditions
Last Updated: Sep 16, 2025
Welcome to Hotel Royal Oak (“Hotel,” “we,” “our,” or “us”). By accessing our website (https://hotelroyaloak.com) or booking a stay with us, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. Reservations & Bookings
- Reservations are subject to room availability and confirmation.
- A valid credit card is required at the time of booking to guarantee your reservation.
- Certain rates or special offers may have additional terms (e.g., non-refundable, minimum stay requirements). These will be stated at the time of booking.
2. Check-In & Check-Out
- Check-in time: 3:00 PM
- Check-out time: 11:00 AM
- Early check-in or late check-out may be available upon request and may incur additional charges.
3. Rates & Payments
- All rates are quoted in USD and are subject to applicable taxes and service charges.
- Payment may be required in full at check-in or check-out unless otherwise specified.
- We accept major credit/debit cards and other approved forms of payment.
4. Cancellation & No-Show Policy
- Cancellations must be made by 48 hours prior to arrival to avoid charges.
- Late cancellations or no-shows may result in a charge equal to one night’s stay.
- Non-refundable rates are not eligible for cancellation or refund.
5. Guest Responsibilities
- Guests must provide valid identification at check-in.
- Guests are responsible for their conduct and that of their visitors.
- Any damage caused to hotel property during your stay may result in repair/replacement charges.
- Illegal activities, disruptive behavior, or violation of hotel policies may result in eviction without refund.
6. Use of Website
- The website (https://hotelroyaloak.com) is provided for personal, non-commercial use.
- You may not copy, distribute, or misuse any content without our written consent.
- We make reasonable efforts to keep information accurate, but we do not guarantee that descriptions, pricing, or availability are error-free.
7. Liability
- The Hotel is not responsible for loss, theft, or damage to personal property unless required by law.
- Use of hotel facilities (including parking, fitness center, pool, etc.) is at your own risk.
- To the maximum extent permitted by law, the Hotel is not liable for indirect, incidental, or consequential damages arising from your stay or use of our website.
8. Force Majeure
We are not responsible for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government restrictions, labor disputes, or technical failures.
9. Privacy
Your use of our services is also governed by our Privacy Policy, which describes how we collect and use your personal information.
10. Modifications
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised Last Updated date. Continued use of our website or services after changes constitutes acceptance of the new terms.
11. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of [State/Country]. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [jurisdiction].
12. Contact Us
If you have any questions about these Terms & Conditions, please contact:
Hotel Royal Oak
811 East 11 Mile Rd, Royal Oak MI, 48067
Email: stay@hotelroyaloak.com
Phone: (888)-245-5055